Shipping & Returns
*The Free Shipping offer on orders over $250 excludes paper and equipment.
Our UPS Ground Delivery schedule:
Shipping Fees and Policies
Shipping fees are calculated based on different criteria such as weight, size, insurance, destination, price and shipping method. To calculate your shipping fees, please add your items into your shopping cart, select your shipping method, proceed to checkout and you will be given your shipping fee prior to your order being placed. On orders with more than one main item, you may be subject to additional shipping charges which you would be notified of prior to us billing your credit card. Due to price fluctuation on items Ace Screen Supply Company can not always offer price protection on already shipped products.
For orders shipping to Alaska, Hawaii And Puerto Rico please select two day air or overnight delivery, as these orders cannot be shipped via ground delivery. We do not ship to P.O. boxes or APOs. If you do not select an appropriate shipping method, your order will be adjusted accordingly to the proper shipping method and rate. Oversized products such as screens and equipment may be subject to additional shipping fees.
Ace Screen Supply Company will always make every attempt possible to deliver product (s) ordered on time. Ace Screen Supply Company is not responsible for any delays that may be caused by affiliated shipping carriers. Ace Screen Supply Company bears no responsibility for delays as a result of: Weather storms, Employee Strikes or any other complications Caused on behalf of our affiliated shipping carriers.
All returns are subject to a minimum restocking fee of 5% of the total transaction charge. Returns are processed in the order in which they are received. Return processing may take up to 3 business days from the time your return is received. If you have a return that needs to be handled in an expeditious manner please contact our customer service department and we will do our best to try and accommodate you. Returns that require a refund may take an additional 2-3 business days before a credit is applied to your credit card or account.
If you have any further questions regarding the content of these shipping and returns policies please contact us directly a [email protected]